Infrastructure and Onsite Services

Location: Göteborg, SE, 417 55 Eskilstuna, SE, 405 08

Position Type: Professional

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

Volvo Group Digital and IT – Infrastructure and OnSite Services (IOS)
Volvo Group Digital and IT – Infrastructure and OnSite Services is a global unit consisting of approximately 700 employees and consultants in most of the Volvo Group's locations. Our mission is to ensure that we provide Volvo with the right End-User tools and services at agreed quality and to an optimal cost.

Business Infrastructure Management (BIM)
Business Infrastructure Management is a global department in charge of IT Infrastructure & end user services for all business areas, which encompasses:

• All "end-user IT workplace" services (IT equipment, End user clients, Telephony, IT helpdesk, Desktop applications, collaboration workplace in MS Office 365, e.g. TEAMS and SharePoint).
• Common and shared IT services such as Network (Wired ethernet network, WiFi, and other specialized connect services), Printing and Identity management services (User Accounts).

Position Description

Manager Business Infrastructure Management VCE (Volvo Construction Equipment)
You will manage a team of Business Infrastructure Managers, overseeing their mission, performance, and development. Their role is to manage the above services for Volvo Construction Equipment (VCE): capture business needs related to end-user services and IT infrastructure, translate them into deliveries or services development, communicate about the solutions, manage the budgets and the quality, etc. You will also be the Lead BIM for VCE, meaning being the main IOS interface for VCE on the scope of services described above.

As a Business Infrastructure Manager, you will facilitate the planning and execution of business changes supporting the overall transformation and digitalization of the Volvo Group. You will report to the Head of Business Infrastructure Management and be part of the BIM management team, operating in a global context and collaborating with various functions.

Key Responsibilities
Your role involves capturing the IT service needs of Volvo business entities and ensuring they align with Group IT strategies, service development, and deployment roadmaps. You will plan, prioritize, and oversee VCE requests for existing IT services, ensuring their successful delivery. Additionally, you will manage IT equipment expenses and capital budgets on behalf of VCE.

Building strong relationships with business stakeholders and Volvo Group Digital and IT teams is essential, particularly in the areas of Infrastructure and IT services. You will also coordinate the site IT contacts community regionally to ensure a consistent user experience at key VCE locations.

Driving the deployment and efficient adoption of new IT services, as well as optimizing the use of existing ones, will be a key focus. As a member of the Business Infrastructure Management team, you will contribute to the Infrastructure Portfolio's Service Strategy and Design in collaboration with the Service Management Team.

Furthermore, you will play a crucial role in coaching, developing, and supporting business infrastructure managers within your team. Managing all aspects of team leadership, including recruitment, retention, competence development, and salary setting, will also be part of your responsibilities.

Authority

• Evaluate and approve demands and requests from VCE.
• Determine which requests should be prioritized to align with service deployment needs and IT budget constraints.
• Initiate service deployment initiatives within the budget allocated by IOS.
• Ensure that all IT services used by VCE meet quality and security standards.

Ideal Candidate
As the Manager of Business Infrastructure Management, you will be responsible for creating an efficient and reliable day-to-day operation. With proven leadership experience, you lead by example, embodying the Volvo Group values.

In this global role, you will collaborate with diverse stakeholders and navigate seamlessly in a multicultural environment. A strong business mindset and a results-driven approach are essential to achieving your unit's objectives and ensuring alignment with the Volvo Group vision and strategy.

A broad understanding of VCE's key processes and business solutions, along with proven experience in delivering for VCE functions, is highly valuable.

Required Competencies & Leadership Skills

Education & Technical Expertise

• Relevant university degree in Information Technology or equivalent.
• Strong experience in IT infrastructure design, delivery, and/or support.
• Deep knowledge of IT services and infrastructure, with at least an advanced user level in one or more areas of the Volvo Group Digital & IT service catalog.

Business & Strategic Acumen

• Business-oriented mindset with the ability to effectively engage with stakeholders.
• Strong project management skills and experience working in complex environments.
• Excellent prioritization and problem-solving skills, with the ability to remove roadblocks and adapt quickly to new challenges.
• Proven leadership experience, either as a line manager or in a functional leadership role.
• Experience developing, coaching, and leading people in a global setting.
• Strong focus on cross-unit collaboration to enhance delivery efficiency.
• Ability to execute against set targets with integrity, trust, and managerial courage.

Communication & Language Skills

• Excellent communication and presentation skills.
• Full professional proficiency in English.

Are we the perfect match?
You have the opportunity to work with highly skilled colleagues in an exciting and global environment. We, in IOS, are actively working to develop people, both professionally and personally.

Curious and have some questions? Call us
Frederic Boursin, Business Infrastructure Management Director, +46 765536703

The last application date is 21st of March, but we encourage you to apply as soon as possible, as we review applications continuously.

We value your data privacy and therefore do not accept applications via mail.

Who we are and what we believe in
Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination.

Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions.

Group Digital & IT is the hub for digital development within Volvo Group. Imagine yourself working with cutting-edge technologies in a global team, represented in more than 30 countries. We are dedicated to leading the way of tomorrow's transport solutions, guided by a strong customer mindset and high level of curiosity, both as individuals and as a team.

Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead, we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society.

Joining Volvo Group, you will work with some of the world's most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.

Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.

If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.