Business Analyst

3 weeks ago


Stockholm, Stockholm, Sweden Aura Cloud Full time

Aura Cloud är en molnbaserad plattform som hjälper finansiella aktörer att lansera och driva sin affär snabbt och effektivt. Vår plattform är en central del i att våra kunder uppnår digitalisering i sina processer och är väsentlig för deras affär.

Vi tillhandahåller plattformar som är uppe 24/7 vilket kräver väldigt hög kvalitet och stabilitet. Vårt marknadsfokus är för tillfället norra Europa men vi har planer på att utöka inom andra marknader.

Vi letar nu efter en ny Business Analyst/Platform Functional Consultant för att vara del i vårt team i Stockholm och som vill vara en del i att hjälpa våra kunder att bli mer agila.

Som Business Analyst kommer du att tillhöra Customer Success Team, vi arbetar nära våra kunder för att hitta lösningar, hjälpa till vid onboarding samt säkerställer våra kunders tillväxt på vår plattform.

Vi söker dig som besitter följande erfarenheter och förmågor:

  1. +2 år av att ha arbetat operationellt hos en finansiell aktör i Norden, alternativt erfarenhet från en leverantör till finansiella bolag, meriterande om du har god erfarenhet av processer och system gällande konsument/ SME.
  2. Bra förståelse för konfigurerbara system och lösningar, samt förståelse för system ur ett process- och funktionellt perspektiv.
  3. Erfarenhet av att ha dokumenterat kundresor och/eller kravspecifikationer för att kunna säkerställa en komplett lösning till våra kunder.
  4. Ha en förmåga att kunna koordinera med leveransteamet och kunna prioritera bland projekt och arbetsuppgifter med deadlines och leveranstider i åtanke.
  5. Du har baskunskaper i SQL och är villig att lära dig mer.
  6. En bra förståelse och ett intresse för den nordiska finansiella tjänstemarknaden är ett plus.
  7. Förmågan att förstå och leverera service samt att kunna identifiera och förmedla vart det finns mervärde i systemet för våra kunder.

Du kommer att arbeta nära Customer Success Manager för att säkerställa att vi levererar hög kvalitet och en bra upplevelse till våra kunder.

________________________________________________________________________________________

Aura Cloud is a class leading cloud platform for financial institutions to launch and run their business at light-speed. Our platform is at the center of our customers' digitization path and business critical.

We provide 24/7 platforms for critical core financial applications that require a very high degree of quality and stability of the platform. Our current market focus is the Northern Europe region with plans to expand into other geographies.

We are now looking for a Business Analyst / Platform Functional consultant to join our team in Stockholm to help our customers in their journey to be agile.

As a Business Analyst, you will be part of our Customer Success Team, provide solutions to our customers, help them on board and manage their growth on the platform.

Your Skills and abilities will include:

  1. 2+ years of being part of a back office in a financial institution in the Nordics, or with service providers to financial institutions in the Nordics, with good understanding of systems and processes - preferably from a bank /financial institution that focuses on Retail / SME customers.
  2. Very good grasp of configurable systems and solutions and the ability to understand systems from a functional and process point of view.
  3. Document and map end Customer Journeys, author requirement specifications and provide a complete solution for our Customers.
  4. Ability to coordinate with delivery team and prioritise actions keeping both project mandate and delivery schedules in mind.
  5. You have a basic knowledge of SQL and a willingness to learn more.
  6. A keen understanding and an interest of the financial services market in the Nordics is a plus.
  7. Ability to manage service delivery with an approach to cross and up sell value to customers.

You will closely work with the Customer Success Manager to deliver superior quality and experience to our customers.

#J-18808-Ljbffr
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