Customer Experience Specialist
2 weeks ago
What To Expect
As a Sales Customer Experience Specialist at Tesla, you will be the face of our brand, responsible for engaging with potential customers, capturing leads, and guiding them through a seamless sales journey. As a crucial member of our dynamic team, you will play a pivotal role in shaping the success of our business by creating meaningful connections and driving sales growth through effective lead generation strategies.
You are driven by the mission of Tesla to accelerate the world's transition to sustainable energy. You are part of a larger sales and delivery team who works closely and flexibly on all tasks. You are expected to cooperate frequently and display a one-team mentality to achieve sales and delivery targets.
You will be a part of our Sales team and will be working in our store in Malmö.
What You'll Do
- Proactively engage with customers visiting the store or events to identify potential leads, creating a pipeline of prospects through active interaction and data capture.
- Provide exceptional customer service by understanding customer needs, answering their questions and objections, and selling potential leads on the test drive experience, ensuring a positive and memorable experience.
- Execute successful lead capture strategies during events, ensuring maximum engagement and conversion opportunities.
- Efficiently manage and organize captured lead data, maintaining accuracy and completeness in CRM systems. Regularly update customer profiles with relevant information obtained during interactions.
- Build value for customers, understanding their requirements, presenting our vehicles, and effectively communicate the value proposition to drive conversion.
- Collaborate with sales teams and other relevant departments to align strategies, share insights, and contribute to the overall improvement of the lead capture, sales processes, and product proposition.
- Maintain a positive and professional attitude at all times, providing an excellent customer experience that is reflective of Tesla's values.
What You'll Bring
- Excellent interpersonal skills with a natural ability to build rapport and engage with customers.
- Strong knowledge of Tesla's products, including vehicles, solar panels, and energy storage solutions.
- Ability to communicate information in an easy-to-understand manner, both in Swedish and English.
- Proven track record of delivering excellent customer experiences.
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
- A passion for Tesla's mission to accelerate the world's transition to sustainable energy.
- Flexibility to work on weekends and evenings as required.
- A valid driver's license.
-
Customer Experience Specialist
7 days ago
Malmo, Skåne, Sweden Tesla Part timeAs a Sales Customer Experience Specialist at Tesla, you will be the face of our brand, responsible for engaging with potential customers, capturing leads, and guiding them through a seamless sales journey. As a crucial member of our dynamic team, you will play a pivotal role in shaping the success of our business by creating meaningful connections and...
-
Customer Experience Specialist
3 weeks ago
Malmo, Skåne, Sweden Tesla, Inc. Part timeAs a Sales Customer Experience Specialist at Tesla, you will be the face of our brand, responsible for engaging with potential customers, capturing leads, and guiding them through a seamless sales journey. As a crucial member of our dynamic team, you will play a pivotal role in shaping the success of our business by creating meaningful connections and...
-
Customer Experience Ambassador
1 week ago
Malmo, Skåne, Sweden Tesla, Inc. Part timeAs a Sales Customer Experience Specialist at Tesla, Inc., you will be the face of our brand, responsible for engaging with potential customers and guiding them through a seamless sales journey. Our dynamic team is crucial to shaping the success of our business by creating meaningful connections and driving sales growth through effective lead generation...
-
Strategic Customer Experience Architect
5 days ago
Malmo, Skåne, Sweden Boozt Group Full timeJob SummaryWe are seeking a seasoned Senior CRM Specialist to join our team at Boozt Group.About the RoleAs a Senior CRM Specialist, you will play a pivotal role in crafting data-driven, personalized customer experiences. You will collaborate with Marketing Automation Coordinators and Marketing Automation Developers to develop and execute CRM strategies that...
-
Malmo, Skåne, Sweden Inter IKEA Systems B.V. Full timeAt IKEA, we're on a mission to create a better everyday life for the many people. As our Principal Experience Design Leader, you'll play a pivotal role in shaping and driving our omnichannel customer experience strategies.About this roleYou will empower teams to deliver compelling customer experience strategies and experience direction on global, regional,...
-
Sales Experience Specialist
7 days ago
Malmo, Skåne, Sweden Tesla Part timeAccelerate the Future of Sustainable EnergyAs a Sales Customer Experience Specialist at Tesla, you will be instrumental in shaping the success of our business. Your key responsibilities will include engaging with potential customers, capturing leads, and guiding them through a seamless sales journey.You will be part of our dynamic team, working closely and...
-
Customer Experience Representative
2 days ago
Malmo, Skåne, Sweden Prisjakt Sverige AB Full timeJob DescriptionWe are seeking a skilled Customer Experience Representative to join our team. In this role, you will be the voice of Prisjakt Sverige AB, delivering exceptional support to our customers and users.Your ResponsibilitiesProvide timely and effective support to customers through various communication channels.Identify and resolve customer inquiries...
-
Customer Experience Ambassador
3 days ago
Malmo, Skåne, Sweden Prisjakt Sverige AB Full timeTransforming Customer JourneysAt Prisjakt Sverige AB, we're on a mission to deliver exceptional customer experiences. As a key member of our team, you'll play a vital role in shaping the way we interact with our merchants and users.About the RoleThis is an opportunity to join a collaborative CX/CS environment where your voice matters, your development is...
-
Customer Relationship Specialist
2 weeks ago
Malmo, Skåne, Sweden TN Sweden Full timeTN Sweden seeks a skilled Customer Relationship Specialist to join our team. In this role, you'll focus on building and maintaining strong relationships with our customers in the Gothenburg region and surrounding areas.As a key member of our sales team, you'll be responsible for developing and implementing strategies to improve customer satisfaction and...
-
Support Specialist
2 days ago
Malmo, Skåne, Sweden Prisjakt Sverige AB Full timeAbout the RoleWe are looking for a highly motivated Support Specialist - Customer Journey to join our team. As a key member of our customer support team, you will play a critical role in ensuring that our customers have an exceptional experience with our products and services.Your Key ResponsibilitiesDeliver high-quality support to customers through phone,...
-
Head of Customer Experience Development
2 weeks ago
Malmo, Skåne, Sweden Inter IKEA Systems B.V. Full timeWe're on a mission to create a better everyday life for the many people. As our Head of Customer Experience Development, you'll play a key role in shaping and driving our omnichannel customer experience strategies.About this roleYou will lead specific customer experience strategies and experience design projects for both physical and digital meeting points....
-
Innovative Customer Experience Leader
4 days ago
Malmo, Skåne, Sweden IKEA Retail Services AB Full timeAbout UsWe are a global organization within a franchise system, working together to achieve shared goals. Our mission is to make IKEA more affordable, accessible, and sustainable.Our FunctionWe play a crucial role in shaping how customers and co-workers experience IKEA across our Physical CMPs. We develop solutions, capabilities, and operational excellence...
-
Sales and Customer Experience Coordinator
1 week ago
Malmo, Skåne, Sweden Pandora AS Full timeStore Manager Role SummaryWe are seeking a highly motivated and experienced Store Manager to join our team. The successful candidate will be responsible for creating an exceptional customer experience, driving sales growth, and leading a team of retail professionals.The ideal candidate will have a strong background in sales and management, excellent...
-
Customer Support Specialist
1 week ago
Malmo, Skåne, Sweden Telavox AB Full timeAbout the RoleWe are seeking a skilled Customer Support Specialist to join our team at Telavox. As a key member of our customer-facing support team, you will be responsible for providing top-notch technical and financial support to our customers via phone and email.
-
Customer Experience Lead
2 weeks ago
Malmo, Skåne, Sweden Strawberryhotels Full timeAt Strawberryhotels, we don't just serve food and drinks – we create memories. As a Restaurant Manager, you will be responsible for ensuring that every guest has an unforgettable experience. Our menu offerings reflect our commitment to using organic produce and eliminating unsustainable palm oil.We pride ourselves on delivering on personality, passion, and...
-
Digital Experience Specialist
2 weeks ago
Malmo, Skåne, Sweden TN Sweden Full timeAt Inter IKEA Group, we're on a mission to create a better everyday life for the many people. We're seeking a talented Digital Experience Specialist to join our team in Malmö.The successful candidate will be responsible for designing innovative digital solutions that enhance the co-worker experience. This includes gathering and analyzing user needs,...
-
Chania Customer Service Specialist
5 days ago
Malmo, Skåne, Sweden TN Sweden Full timeDiscover a unique opportunity to work with Vattenfall, a renowned energy company, as a Chania Customer Service Specialist! In this role, you will be responsible for providing exceptional customer service, responding to inquiries, handling inbound calls and emails, and promoting Vattenfall's electricity solutions.About Vattenfall:Vattenfall is a leading...
-
Malmo, Skåne, Sweden Swiftcourt Full timeWhat We Do:At Swiftcourt, we're committed to simplifying peer-to-peer business. Our mission is to provide people with smart, digital solutions for contracts, payments, and other services related to second-hand sales.We're growing rapidly, and we need someone who can help us maintain and update our website and product content. This includes ensuring that...
-
Technical Customer Support Specialist
3 days ago
Malmo, Skåne, Sweden Brainlab Full timeAbout UsAt Brainlab, we develop, manufacture, and market software-driven medical technology. Founded in Munich, Germany in 1989, our key to success is our creative, talented, and hard-working team of around 2400 dedicated individuals worldwide.We strive to provide outstanding service to our customers by leveraging extensive technical knowledge. Our...
-
Malmo, Skåne, Sweden Prisjakt Sverige AB Full timeAt Prisjakt, we believe customer experience isn't just a department - it's how we do business. We're looking for a Customer Care Advisor who's passionate about helping others and thrives on solving real-world problems. In this role, you'll be the voice of Prisjakt to our merchants and users - bringing clarity, care, and calm to every interaction.Join us to...