Senior Software Engineer, Server Reliability
4 days ago
Team Name:
World of Warcraft
Job Title:Senior Software Engineer, Server Reliability (Europe) - World of Warcraft
Requisition ID:R025124
Job Description:The World of Warcraft team is seeking a Senior Server Reliability Engineer to join our Server Reliability team. In this role, you will work closely with engineers and designers to support the hosting of innovative and engaging content. You will investigate service issues, partner closely with designers and engineers to push new content and deploy fixes, dig into source code, review changes for hidden complexities, track evidence in logs and server telemetry, and use your eye for reliability to help the team make great decisions.
This role offers the flexibility to be fully remote from either Ireland or Sweden.
Responsibilities:- Create, support, and automate build systems for World of Warcraft, including reviewing, building, and deploying server software in a live environment. Ensure efficient deployment of server software, data hotfixes, and CI/CD pipelines throughout the development lifecycle.
- Participate in on-call rotations to resolve live incidents and diagnose software issues on our servers.
- Collaborate with teams to ensure systems scale efficiently, optimize performance, and maintain security measures to safeguard infrastructure.
- Conduct root cause analysis and post-mortem reviews to improve system reliability and prevent future issues.
- 5+ years of software development experience, with expertise in C++, or fluency in an equivalent object-oriented programming language.
- Strong problem-solving skills, with a tenacious curiosity for diagnosing issues and using deductive reasoning to pinpoint root causes.
- A reliability-focused mindset, capable of predicting how changes impact customers and infrastructure.
- Familiarity with networking, server design concepts, and system performance optimization.
- Excellent communication skills, with the ability to collaborate effectively across teams.
- Experience with Linux and/or databases.
- Proficiency in Python and related tooling for automation and infrastructure management.
- Experience with automation tools to streamline processes and enhance development efficiency.
- Proven ability to solve complex and technical problems.
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