Technical Account Associate

3 weeks ago


Stockholm, Stockholm, Sweden Planhat Full time

Your mission is to unleash the full power of Planhat for global software businesses.

Team

We are one of the most versatile teams at Planhat.

We work with clients across different industries, and team up with our colleagues across sales, CS, and product. We work alongside our customers at every stage of the client lifecycle:

  • Help an EduTech startup set up a health score based on product usage insights to identify expansion opportunities
  • Take a PropTech company's key processes from spreadsheets and forms into Planhat, not only designing automation steps, but also flagging churn risk
  • Help a FinTech startup struggling with data across many systems sync their data seamlessly into Planhat

We are an eclectic bunch. Our backgrounds include pre-sales, customer support, customer success, consultancy, project management, and engineering.

Some of us had a technical background before joining, and have experience with tools like Salesforce and Hubspot; but many of us come from commercial roles and wanted to get deeper into products and providing real value to our clients.

Competencies

We are not obsessed about years of experience, we look for something deeper.

The main thing is business acumen (preferably experience at a scrappy startup), coupled with an interest in the product side of things. You get that this role is all about creating tangible business value, not getting lost in technical details. In short, you are someone who translates business requirements into results with technology and data.

People are always sending things your way because you just seem to 'get it'. You get stuff to work, often better than people were picturing. We're not looking for a tickbox of years of experience. Some of the things we value are:

  • Self-starter: you enjoy learning, you're curious, you like a fast pace, you jump onto business and technical calls, quickly understand people's objectives, then figure out an efficient technical implementation, your comfort zone is constantly expanding.
  • Problem solver: you're structured, you like logical challenges, and also know when you're heading down a rabbit hole (it happens).
Trajectory

If you are an over-performer and the 'go-to' person in your team; then you'll fit right in here.

Planhat is a great place to unleash your potential, we encourage you to own new initiatives that add value.

Successful TAAs have numerous career path opportunities, including roles in customer management, sales, and product.

About the company

Planhat is a next-generation customer management system powering the new recurring revenue world. Used by tens of thousands of people every day, Planhat is fast becoming the tool of choice for the world's most customer-centric businesses.

#J-18808-Ljbffr

  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Social network you want to login/join with:Associate Accounts Payable Accountant, StockholmClient:AcastLocation:Stockholm, SwedenJob Category:OtherEU work permit required:YesJob Reference:eda0109a6a7bJob Views:75Posted:23.01.2025Expiry Date:09.03.2025Job Description:Since 2014, Acast has been creating the world's most valuable podcast marketplace, building...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    We're seeking a dedicated Technical Service Associate to join our team and provide exceptional support to our customers. As an SQA, you'll focus on troubleshooting technical issues, performing investigations into product usage questions and onboarding procedures, and communicating daily with the Technical Team, SOPX, and...


  • Stockholm, Stockholm, Sweden Acast AB Full time

    About AcastSince 2014, Acast has been building the world's most valuable podcast marketplace, creating the technology that connects podcast creators, advertisers, and listeners. Its marketplace spans more than 140,000 podcasts, 3,300 advertisers, and one billion quarterly listens. Crucially, those listens are monetized wherever they happen—across any...


  • Stockholm, Stockholm, Sweden Acast Full time

    About AcastSince 2014, Acast has been building the world's most valuable podcast marketplace, creating the technology that connects podcast creators, advertisers, and listeners. Its marketplace spans more than 140,000 podcasts, 3,300 advertisers, and one billion quarterly listens. Crucially, those listens are monetized wherever they happen—across any...


  • Stockholm, Stockholm, Sweden Acast Full time

    About AcastSince 2014, Acast has been building the world's most valuable podcast marketplace, creating the technology that connects podcast creators, advertisers, and listeners. Its marketplace spans more than 140,000 podcasts, 3,300 advertisers, and one billion quarterly listens. Crucially, those listens are monetized wherever they happen—across any...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    TN Sweden is seeking an experienced Technical Account Manager to join our team.About the RoleThe AWS Technical Account Manager is responsible for partnering with some of the most iconic businesses in the country, ranging from rising startups to large enterprises undergoing significant transformation. This involves developing trusting relationships with...


  • Stockholm, Stockholm, Sweden ENGINEERINGUK Full time

    About ENGINEERINGUKWe are looking for an experienced AWS Technical Account Manager to join our team. As a Technical Account Manager, you will be responsible for providing technical guidance and strategic support to our Enterprise Support customers. The ideal candidate will have a deep understanding of AWS services and solutions and be able to develop...


  • Stockholm, Stockholm, Sweden Truesec GmbH Full time

    A Mission Towards a Safe Digital FutureWe are looking for a Technical Account Specialist to team up with our dedicated team of cyber specialists and contribute to making a difference in the fight against cybercrime. As a Technical Account Specialist, you will be responsible for managing customer relationships and providing technical expertise in...


  • Stockholm, Stockholm, Sweden MongoDB Full time

    We're looking for a skilled Technical Account Manager to join our team in Stockholm. As a key member of our Customer Success organization, you will be responsible for establishing relationships with our largest enterprise customers, providing technical guidance and support to ensure their success with MongoDB.The ideal candidate will have a strong background...

  • Technical Architect

    38 minutes ago


    Stockholm, Stockholm, Sweden beBee Careers Full time

    Job SummaryThe Technical Lead is a key role in providing subject matter expertise, architecting technical solutions, and establishing standards and KPIs for measuring effectiveness.Key ResponsibilitiesLead, mentor, and inspire a team of technical account managers to achieve department objectives.Define assessment standards for Customer Success staff and...


  • Stockholm, Stockholm, Sweden Amazon Full time

    An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you'll have a direct impact in helping our customers gain the most value from cloud technology. You'll craft and execute strategies to drive our customers' adoption and use of AWS services. You will provide advocacy...


  • Stockholm, Stockholm, Sweden ENGINEERINGUK Full time

    DESCRIPTIONAn AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor, you'll have a direct impact in helping our customers gain the most value from cloud technology. You'll craft and execute strategies to drive our customers' adoption and use of AWS services. You will...


  • Stockholm, Stockholm, Sweden Amazon Full time

    An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you'll have a direct impact in helping our customers gain the most value from cloud technology. You'll craft and execute strategies to drive our customers' adoption and use of AWS services. You will provide advocacy...


  • Stockholm, Stockholm, Sweden Viaplay Group Full time

    At Viaplay Group, we entertain millions of people every day through our streaming services, radio networks, and TV channels. We believe in the power of content not just as a way of telling stories and touching lives, but also expanding worlds.We're looking for the best people to join us on our journey. Right now, we're searching for a Technical Account...


  • Stockholm, Stockholm, Sweden Citrix Full time

    We are seeking an experienced professional to join our team as a Lead Account Technology Strategist. In this role, you will develop and execute technical strategies that drive customer growth and adoption of our technology platform.About the Role:This is a senior-level position responsible for leading the development and execution of multi-year technical...


  • Stockholm, Stockholm, Sweden ENGINEERINGUK Full time

    You will need to login before you can apply for a job.DESCRIPTIONAt Amazon, our vision is to be earth's most customer-centric company. In 2006, we launched Amazon Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers on Amazon.com. Amazon Web Services (AWS) is a secure cloud services platform, offering...


  • Stockholm, Stockholm, Sweden ENGINEERINGUK Full time

    Technical Account Manager , ES - Strategic IndustriesDESCRIPTIONAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    At TN Sweden, we are seeking a seasoned Technical Account Specialist to join our team of experts. This role will involve crafting and executing strategies to drive customer adoption and use of AWS services.The ideal candidate will have experience in technical engineering, with a strong background in software design or development, content distribution/CDN,...


  • Stockholm, Stockholm, Sweden beBee Careers Full time

    We are looking for a Technical Account Liaison to join our team. As a key member of our partnership team, you will be responsible for providing technical support and guidance to our partners. This will involve working closely with our product and engineering teams to develop and implement effective technical solutions that meet our partners' needs.You will...


  • Stockholm, Stockholm, Sweden Acast Full time

    About AcastSince 2014, Acast has been building the world's most valuable podcast marketplace, creating the technology that connects podcast creators, advertisers, and listeners. Its marketplace spans more than 140,000 podcasts, 3,300 advertisers, and one billion quarterly listens. Crucially, those listens are monetized wherever they happen—across any...