Retail Lead

4 days ago


Nacka Municipality, Sweden Nike Full time

NikeSweden Barkarby is looking for a Retail Lead to join our team and provide world-class service to the consumer:

What you bring:

Join the NIKE, Inc. team As a Lead, you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience to our consumers. You will coordinate, coach, and motivate the employees in your area while maintaining an excellent work atmosphere. You will support the management of the daily business in your area to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns. You will identify and solve problems in partnership with your store leadership and be a brand ambassador for NIKE's initiatives. You will also ensure the store complies with all NIKE standards and guidelines.

Our leads specialize in one business area but will support cross-functionally:

  1. COMMERCIAL: You will support a team that can deliver efficient receiving of product, inventory accuracy to visual presentation standards, and make timely monthly initiative launches.
  2. ATHLETE EXPERIENCE: You will ensure the team is equipped to deliver the highest quality athlete experience.
  3. CONSUMER EXPERIENCE: You will lead by example and deliver our sales floor service to bring the consumer journey to life.

What you get:

  • One of the best compensation and benefits packages in the industry.
  • Opportunity for monthly performance-based bonus.
  • A supportive team that values Diversity, Equity & Inclusion.
  • A career at a company at the forefront of the sports and fashion industry.
  • Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.

Qualifications:

  • Fluent in English.
  • Customer service and/or retail experience preferred.
  • Effective communicator, brand ambassador, and collaborative teammate.
  • Demonstrated ability to apply product sales techniques.
  • Flexible with scheduling and available to work retail hours. Our operating hours are Mon-Fri 06.00-20.00, Sat-Sun and bank holidays 8.30-20.00. Flexibility in working hours is required.
Preferable:
  • Experience as team leader or leading bigger teams.
  • Good communication skills and used to giving and receiving feedback to/from team members.
  • Good skills in Microsoft Office programs.
  • Experience from sales and/or service.

Apply now online. We are waiting for you

Note: Relocation support is not available for this role.


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