Enterprise Network Engineer

3 days ago


Stockholm, Stockholm, Sweden Ooakrelations Full time

Join forces with us on our mission to build a better IT industry. We are currently looking for an Enterprise Network Engineer to provide support to new enterprise customers while working cross-functionally with QA, strategy, and engineering teams to drive product improvement.

At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to the next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you'll heighten your potential and broaden your horizons - all while shaping the future of connectivity.

Responsibilities

  1. Provide technical support for Ubiquiti's product lines via phone, web chat, and email
  2. Own incoming requests from beginning to resolution for premium customers
  3. Educate and provide recommendations for Ubiquiti's products, features, and best practices
  4. Assist customers with architectural design
  5. Troubleshoot and diagnose issues, including providing workarounds when required
  6. Identify areas of opportunity for improvement for user experience, working with development and product management teams
  7. Stay up-to-date on Ubiquiti products and related industry technologies
  8. Work cross-functionally with key stakeholders to provide feedback and drive product improvements

Requirements

  1. Practical knowledge of one or more technical domains that you have helped explain to normal users
  2. Experience with networking including routing, switching, security, and VPNs; and an understanding of various networking protocols (TCP/IP, WireGuard, etc) and major operating systems (Linux) is preferred
  3. Knowledge of and enthusiasm for Ubiquiti products is a bonus
  4. Knowledge of troubleshooting techniques, and how to effectively communicate them to customers
  5. Ability to work in a fast-paced environment with changing priorities
  6. Expertise around factors that impact UX (e.g., how can we improve our products or services), and CX (e.g., how can we improve our support experience and customer interactions)
  7. Excellent written and verbal communication skills

Ideal Education and Experience

  1. Three-year university degree, ideally with an Engineering or technical focus
  2. 2-3 years of experience in a similar role
  3. A background in the networking industry, ideally with practical, hands-on experience
  4. A track record of using in-depth troubleshooting to understand and resolve customer issues

We are excited to review your application and if you want to know more about us - Click here.

#J-18808-Ljbffr

  • Stockholm, Stockholm, Sweden Ubiquiti Inc. Full time

    At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to the next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    As an Enterprise Network Architect at TN Sweden, you will play a critical role in designing and implementing network infrastructure solutions for our clients.You will work closely with our engineering team to develop and deploy high-performance network architectures that meet the evolving needs of our clients.Cogent's expertise in Ethernet transport services...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Company OverviewTN Sweden is a global leader in the automotive safety industry, committed to providing innovative solutions to protect lives on the road.We are seeking an experienced Senior Network Operations Engineer to join our team. As a key member of our IT department, you will play a crucial role in ensuring the reliability and performance of our...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Senior Network Operations EngineerWe are looking for a senior level network engineer to fill the position. Responsible for support operations activities on computer networks, including local area networks (LANs), wide area networks (WANs), wireless local area networks (WLAN), intranets, extranets, network security, and other data communications systems....


  • Stockholm, Stockholm, Sweden Scania Nederland B.V. Full time

    Select how often (in days) to receive an alert: Create AlertNetwork Engineer to Support Industrial ServicesAre you passionate about network engineering and looking for an exciting opportunity to make a significant impact? The Scania IT IUBC ILAN team is seeking two experienced network engineers to join us in delivering top-notch network expertise to Scania...


  • Stockholm, Stockholm, Sweden Ooakrelations Full time

    About the RoleWe are excited to bring on an Enterprise Network Engineer who can help us deliver exceptional customer experiences. In this role, you will collaborate with various teams to identify and implement process improvements, ensuring our products meet the highest standards of quality and reliability.Key Responsibilities:Collaborate with internal teams...


  • Stockholm, Stockholm, Sweden Tieto Full time

    Tietoevry creates purposeful technology that reinvents the world for good. We are a leading technology company with a strong Nordic heritage and global capabilities.About TietoOur 24,000 experts globally specialize in cloud, data, and software, serving thousands of enterprises and public-sector customers in more than 90 countries. Tietoevry's annual turnover...


  • Stockholm, Stockholm, Sweden Abelian Group Full time

    About the RoleWe are seeking an experienced Full Stack Engineer to join our team as a Senior Developer for Enterprise Software. As a key member of our team, you will be responsible for developing and maintaining Excel VSTO add-ins using C#/.NET (up to version .NET Framework 4.8.1).You will work closely with our network engineers and IT teams to resolve...


  • Stockholm, Stockholm, Sweden Lovable Full time

    We're looking for a talented Enterprise Software Engineer to join our team at Lovable. As a key member of our engineering team, you will play a crucial role in building the future of AI software engineering.Why Lovable?Change the world, literally: AI works, and Lovable has the best AI full-stack engineer product.Work, learn, have fun: We're building the...


  • Stockholm, Stockholm, Sweden Scania Nederland B.V. Full time

    Are you passionate about network engineering?Scania Production Network ExpertAs a key member of our team, you will work closely with security functions, technical teams, and stakeholders.About UsWe bridge the gap between OT and IT environments, ensuring seamless network connectivity and know-how across the enterprise.Your RoleConfigure, implement, and manage...


  • Stockholm, Stockholm, Sweden TN Sweden Full time

    Salary and BenefitsWe offer an attractive compensation package, flexible options, recognition awards, company events, family events, university discount options, and many more perks.Our goal is to provide a comprehensive benefits package that meets your needs and supports your career growth.Job ResponsibilitiesAs a Senior Network Operations Engineer, your...


  • Stockholm, Stockholm, Sweden Scania Nederland B.V. Full time

    Select how often (in days) to receive an alert: Create AlertNetwork Engineer to Support Industrial ServicesThe Scania IT IUBC ILAN team is seeking two experienced network engineers to deliver top-notch network expertise to Scania Production entities.About UsWe bridge the gap between OT and IT environments, ensuring seamless network connectivity and know-how...


  • Stockholm, Stockholm, Sweden Abelian Group Full time

    Job DescriptionWe are looking for an experienced Excel Add-in Developer with networking expertise to join our team. As a key member of our team, you will be responsible for developing and maintaining Excel VSTO add-ins using C#/.NET (up to version .NET Framework 4.8.1).You will work closely with our network engineers and IT teams to resolve firewall, TLS,...


  • Stockholm, Stockholm, Sweden Midasplayer AB Full time

    Succeed with Midasplayer AB: A Leader in Cloud-Based GamingWe're looking for experienced professionals to join our dynamic team and contribute to our mission of delivering exceptional gaming experiences. As a Senior Cloud Engineer, you'll have the opportunity to work on cutting-edge projects, leveraging your skills and expertise to shape the future of...


  • Stockholm, Stockholm, Sweden Kustom Full time

    Security Engineer Job SummaryWe are seeking an experienced Network Protection Expert to join our team at Kustom, a leading digital checkout solutions provider. As a key member of our IT department, you will be responsible for designing, implementing, and maintaining the security infrastructure and systems to protect our company's network, applications, and...


  • Stockholm, Stockholm, Sweden BRILLIANT COMPUTERS CITADEL AND INFORMATION TECHNOLOGY Full time

    Job DescriptionWe are seeking a highly skilled Desktop and Network Engineer to join our team at Brilliant Computers Citadel and Information Technology. As a Desktop and Network Engineer, you will be responsible for designing, implementing, and maintaining computer networks and systems.This is a fantastic opportunity to develop your skills and experience in a...

  • Network Engineer

    1 week ago


    Stockholm, Stockholm, Sweden TN Sweden Full time

    We are expanding our team and are looking for a Social Network Engineer for our customer. This role involves handling a variety of network hardware and ensuring robust network security. Do you have experience with key network protocols and vendors, and a strong understanding of network design principles? Then you are a great fit for this assignmentKey...


  • Stockholm, Stockholm, Sweden Wrknest Full time

    About the JobThe Lead Network Engineer will be responsible for designing, developing, and maintaining our network infrastructure. This is an excellent opportunity to leverage your technical expertise and leadership skills to drive innovation and growth.Key Responsibilities:Designing and implementing network architectures.Leading the development of new...


  • Stockholm, Stockholm, Sweden ENGINEERINGUK Full time

    Enterprise Data EngineerWe are seeking an experienced Enterprise Data Engineer to join our team at ENGINEERINGUK. As a Sr. Delivery Consultant, you will be responsible for designing and implementing complex, scalable, and secure data solutions for our customers.Key responsibilities include:Data Solution Design: Develop and implement cloud-based data...


  • Stockholm, Stockholm, Sweden H & M Hennes & Mauritz Gbc AB Full time

    Job DescriptionJoin our Core Platforms Network and Infrastructure unit, where innovation drives us. We are transforming technology with cloud services, APIs, and automation. Our Global Network Foundation team enhances network reliability, performance, and compliance.As a Technical Network Engineer, you will automate network configurations, lead system...