Data Centre Engineering Operations Chief Engineer, ARN- DCEO
3 days ago
As Chief Engineer, you will be responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. You are expected to be a singular focal point for all facility operations and to support Amazon within its owned and operated data centers.
You should be able to manage large scale impacting projects and new region support from conception to completion. These projects involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, procurement, and finance in both local and global settings. As Chief Engineer, you will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the Chief Engineers to drive innovation and resiliency while reducing operational costs in the facilities.
AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
- Train and support the Engineering team in their role of providing electrical and mechanical equipment troubleshooting and operations
- Implement and execute site or equipment-specific training exercises. Exercises cover, but are not limited to: stand-by diesel generators, switchgear, UPSs, PDUs, AHUs, chillers etc.
- Oversee day-to-day operation and maintenance of mechanical and electrical equipment in data center sites
- Operate independently, with limited direct management
- Assist in the design and build-out of new facilities and perform root cause analysis of equipment failures
- Act as an escalation point for all facilities-related issues within the data center region. Work OT hours as needed to support site stability
- Troubleshoot and report facility and data server-level events within internal Service Level Agreements (SLA)
- Create and deploy standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams
- Ensure all safety procedures are adhered to by vendors, and AWS staff
- Work at height, and from ladders
- Perform physical tasks during the shift
- Work in a noisy environment, with ear protection
- Working semi-autonomously in operation and maintenance of mechanical and electrical equipment in a data center
- Execution of project scopes of basic complexity
- Providing timely escalation for all facilities-related issues within the data center
- First-line troubleshooting and reporting of facility and high-criticality events within a pre-determined service level agreement (SLA)
- Providing assistance to junior and peer EOTs
- Oversight of third-party vendors to ensure that all work performed is in accordance with established safety protocols, best practices, and local legislation
- Utilization of administrative tools for change management, ticketing, and asset management.
- Flexibility for changes to work schedule depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule.
- Bachelor Degree in electrical or mechanical engineering or equivalent
- NVQ Level 3 in Electrical/Mechanical Engineering (or equivalent)
- 3+ years of Data Centre Engineering/Operations Experience
- 6+ years of experience in operations and on-call support for Data Center facilities or Mission Critical Plants/Production facilities
- High/Low Voltage Authorised Person (AP) experience
- Fundamental knowledge of network design and layout as well as low voltage (copper/ fibre) cabling
- Project Management experience
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
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