Salesforce Solution Partner – CMI

Type: Permanent contract

Tata consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses for the past 50 years. We believe innovation and collective knowledge can transform all our futures with greater purpose. We help companies across industries achieve their strategic goals and lead their digital transformation programs. With 600,000 experts globally and 18,000+ consultants working for leading Nordic Customers, we have a strong sense of purpose for the ecosystem around us – our employees, partners, customers and society.

About the role

We are looking for an experienced Salesforce Solution Partner to join our global team and drive solution-led growth within the Communications and Media industry.

In this role, you will work at the intersection of business and technology -engaging with senior stakeholders, shaping opportunities, and leading Salesforce-driven transformation initiatives.

Key Responsibilities:

You will play a key role in driving business growth and delivering value to clients by:

• Managing the sales funnel and proactively generating demand through solution-led selling
• Engaging with CXO-level stakeholders and acting as a trusted advisor
• Owning and driving Salesforce-focused opportunities from initiation to closure
• Identifying new business opportunities and collaborating with global teams to deliver successful outcomes
• Leveraging your domain and technical expertise to define and demonstrate innovative solutions
• Partnering with Salesforce on joint pursuits, solution development, and go-to-market initiatives

About you

You are a results-driven professional with strong experience in CRM and transformation initiatives within telecom or media, bringing deep CMI industry-sector expertise, strong analytical capability, and the ability to advise on Salesforce Communication Cloud solutions across a primary industry and 2-3 secondary industries. You combine business understanding, technical expertise, and strong stakeholder management skills.

Qualifications

• Around 10+ years of experience in IT
• At least 5 years of experience in CRM implementations (preferably Salesforce)
• Strong understanding of telecom or media customer journeys and CRM platforms (e.g., Salesforce, Siebel, Amdocs, Netcracker, or Hansen)
• Experience in CX consulting, working closely with clients to solve business challenges
• Experience from telecom BSS or media transformation programs
• Strong stakeholder management skills and the ability to work across global, cross-functional teams
• A proactive mindset with a passion for innovation and growth
• Strong pre-sales capabilities, including solution positioning, client requirement discovery, value articulation, proposal development, and close collaboration with sales teams to drive qualified pipeline and successful deal conversion
• Excellent communication, interpersonal and presentation skills, with the ability to engage and influence senior customer leadership
• Fluent in English and Swedish (written and spoken)

You will be part of a global organization where innovation, collaboration, and continuous learning are key. This is an opportunity to work with leading clients, cutting-edge Salesforce solutions, and diverse international teams.

What we offer

• 30 Days of Annual Vacation
• Collective Agreement with the Union Coverage
• Salary Sacrifice Pension Scheme through SPP
• Pension Advisory Services through SPP
• Skandia Group Insurances
• Access to the Benifex Benefits Portal with Exclusive Discounts
• Continuous Learning, Training and Development Opportunities
• Access to world-class learning platforms
• Long-Term Career Growth within a Global Organization

Ready to make an impact?

Join a company where innovation, collaboration, and continuous development are part of everyday life

Would you have any questions regarding the position (please do not send any CVs -due to GDPR CVs will be deleted), please contact:

Silvina.sandberg1@tcs.com

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