Customs Compliance Administrator

WHAT YOU'LL DO
As a Customs Compliance Administrator, you support day-to-day import and export execution, ensure compliance to standards, and support global initiatives for trade and customs enhancements.

• Import planning (and cross-docking) of cargo arriving by all modes of transport (sea, air, truck, rail) both within and outside the EU for the DC.
• Export (cross-border) to countries outside the EU in cooperation with internal departments and broker.
• Timely prepare and administrate entries for customs clearance and support compliance with global rules, standards, and regulations set by Global Trade & Customs.
• Customs clearance of incoming goods.
• Review performance of service providers that deliver to the DC.
• Communicate with service providers and handle the process with them.
• Approve freight and service invoices for accuracy for the DC's, as well as budget control.
• Keep statistics and KPIs.
• Handle all import-related issues, e.g., trace missing cargo, handle transport insurance cases (claims).
• Work in close cooperation with our own warehouse.

WHO YOU'LL WORK WITH
You will join a team of 20 Customs Compliance Administrators at H&M Distribution Centre (DC) in Eskilstuna, led by our DC Impex Manager David Nilsson. DC Eskilstuna is part of Logistic Region Europe.

WHO YOU ARE
Our ideal candidate is a service-driven and determined coordinator with a passion for accuracy, administration, controlling, and supply chain expertise. You need to have experience in operational export and import processes or relevant education.
Are you also an ambitious, flexible, and proactive team player full of drive who wants to make an impact in a rapid-paced and dynamic environment? If so, then you might be the person we are looking for

We are looking for people with…

• Knowledge of import and export processes in the region across all types of cross-border flows.
• Excellent knowledge of customs rules.
• Clear communication skills & fluent written and spoken both English and Swedish.
• Good knowledge of common IT applications. SAP knowledge is a plus.
• Coordination skills and a "can do" attitude.
• Ability to collaborate and co-create with others.
• Agile mindset with a positive attitude to change and meaningful growth.
• Inclusive and empathetic towards others whilst encouraging diversity.
• Ability to understand your impact on others and contribution to the bigger picture.

WHO WE ARE
H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

At H&M, our Logistics network ensures a seamless, flexible, and swift distribution process, by delivering products to our stores and online customers every single day. Working as part of a demand-driven, efficient, circular supply chain, our dynamic logistics teams are consciously committed to, and guided by our values. We work with scalable and innovative technical solutions, with our customer in mind. We don't just go with the flow - we manage it, together with our service-focused, competent, motivated teams around the world.

The DC in Eskilstuna today consists of approximately 400 colleagues who take responsibility for the logistics operations and distribution of fashion items for our retail customers across Sweden, Norway, and Iceland. During 2025, our operations will also include stores in Finland and Denmark.

WHY YOU'LL LOVE WORKING HERE
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP.

This is a full-time position, a maternity cover during a period of 12 months. Collective agreement with Unionen. You will need to work a flexible work schedule that includes evenings and weekends. Start date during this spring or by agreement.
If you have any questions regarding the role, please contact David Nilsson (Impex Manager), david.nilsson@hm.com.

JOIN US
Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it's our people who make us who we are. Take the next step in your career together with us. The journey starts here.
Please send in your CV latest by 2025-03-31.

We also want to inform you about routines in the recruitment process, which means that all candidates in connection with a job offer are called to a drug and alcohol test. In addition, a job offer is only valid on the condition that a background check does not reveal any remarks in the criminal record.

We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.