Communications & Insights Manager

7 days ago

Stockholm, Stockholm, Sweden Recharge Full time

Job description

We are looking for a Communications & Insights Manager to lead our earned communication strategy, public relations, and corporate communications while strengthening our data-driven approach to insights and market research. This role plays a key part in enhancing brand reputation, strengthening media relations, and ensuring communications align with regulatory affairs.

Beyond communications, this role is also responsible for deepening Recharge's insights function, ensuring that market research, customer insights, and data analysis directly contribute to strategic decision-making, product development, and business improvements across the company.

You will also drive awareness, promote our platforms and offerings, and ultimately contribute to increasing net sales in both B2C and B2B segments.

A key objective of this role is to strengthen Recharge's reputation and contribute to increasing the amount of energy sold at our charging stations. This will be achieved through proactive and reactive PR efforts, primarily in Norway and Sweden, ensuring that Recharge is seen as the best and most sustainable choice for EV drivers in need of fast charging.

Communication & Public Relations

  • Develop and implement a PR strategy that builds Recharge's reputation and supports business objectives, ensuring consistent and effective messaging across earned media.
  • Manage public relations efforts, including media outreach, press releases, and relationship-building with key journalists, influencers, and industry stakeholders at the local, national, and Nordic levels.
  • Ensure clear, consistent, and impactful messaging in all external communications.
  • Work to increase awareness and drive usage by promoting our own platforms, including the app, credit card payments, new sites, upgraded sites, new and innovative products and features, and smart energy solutions.
  • Act as the lead for crisis communication, ensuring clear and effective responses in critical situations.
  • Monitor and respond to media inquiries, industry trends, and reputation management challenges.

Corporate & Regulatory Communications

  • Support corporate communication efforts, including internal messaging and executive communications.
  • Work closely with internal teams to ensure clear and compliant communication on industry regulations, policy changes, and public affairs matters.
  • Assist in drafting statements, position papers, and responses to regulatory developments affecting the industry.
  • Advocate for industry standards, such as improving uptime transparency and supporting easy payment solutions, reinforcing Recharge's position as a leader in the sector.

Insights & Analysis

  • Strengthen the company's use of insights and market research beyond communications, ensuring they play a key role in shaping the product roadmap, improving customer experience, and driving business strategy.
  • Gather and analyze own and customer insights to inform communications strategies, product improvements, and market positioning.
  • Be the main contact and purchaser for insight suppliers, such as brand trackers, customer satisfaction measurement companies, and market research firms. This also includes structuring, informing, and sharing insights internally to ensure they are effectively used across the organization—not just in communications but also in product development, service enhancements, and business decisions.
  • Proactively identify trends and opportunities based on insights that can improve Recharge's offering and customer experience.
  • Track communication performance, PR effectiveness, and brand sentiment through media monitoring and analytics to refine strategies and maximize impact.
  • Leverage Recharge Insights to provide transparency into the business and reinforce Recharge's reputation as an open and trustworthy industry leader.

Success factors

  • Proven experience in communications, PR, and/or corporate affairs, preferably in a regulated industry, mobility, energy, or technology sector.
  • Strong writing and storytelling skills with the ability to simplify complex topics for diverse audiences.
  • Experience engaging with journalists, managing press inquiries, and leading PR efforts.
  • Analytical mindset and skills in MS Excel/Power Bi, with experience using insights to optimize communication strategies, support product development, and drive company-wide improvements.
  • Experience in crisis communication is a plus.
  • Strong understanding of market research, customer insights, and how they contribute to business strategy.
  • Experience working across both B2C and B2B audiences.
  • Ability to collaborate cross-functionally with marketing, policy, and operational teams.

We believe that the right candidate has a genuine interest in the green shift and is either already driving an EV or is very interested in doing so in the near future.

What can we offer?

We offer you a role within a team advancing sustainable transportation and creating a greener future. Your work will have a direct impact on shaping the electric vehicle future. Our core values are Care, Share and Dare where we focus on building a better future in a rapidly growing business, together.

  • Subsidized EV-charging
  • Flexible working hours and hybrid office
  • Development opportunities and career opportunities
  • An inclusive working environment in a Nordic company
  • Very good pension and insurance schemes
  • Health Insurance
  • Modern and central location in Moss / Oslo / Stockholm

Interested?

Do you want to start an exciting and meaningful journey with Recharge and have a lot of fun on the way? Please apply before April 16. Interviews will be conducted continuously and the position may be filled before end of application period.

Recharge values diversity. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Place of work: at our HQ in Moss, office in central Oslo or office in central Stockholm. Some traveling will be required, primarily within the Nordic region. This role reports to the Head of Brand, Marketing & Communications.

Application deadline: Please apply no later than 16-04-2025. Position open until filled. Please apply by uploading your CV and application letter through our recruitment system Nuu.

Questions about the position can be directed to: David Blom, Head of Brand, Marketing & Communications: David.Blom@rechargeinfra.com or through our recruitment system Nuu.

We do background checks on relevant candidates via our partner Semac AS.

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