Head of People Operations

1 week ago

Stockholm, Stockholm, Sweden Benefex Limited Full time

Who are Benifex?

We are a fast-moving technology company, and one of the most successful providers of online reward and benefits solutions in the world. We believe that everyone deserves an exceptional experience at work, every day, and build workplace technology that makes this happen. Benifex's mission is to build remarkable experiences that employees love. Today Benifex supports more than five million employees in over 3,000 organisations across more than 100 countries. To help us on our quest to be the best, we need brilliant people on board and that's where you come in.

Why should you apply?

  • Impact: Play a critical role in how we scale our People function globally and continue to deliver a remarkable experience to our employees around the world.
  • Autonomy: Have complete ownership of People Ops, defining the strategy and roadmap.
  • Scale: To ensure we scale globally in an employee-first way, we need to ensure we have the right People processes, tools and systems in place.
  • Top 10 Employer, Sunday Times Best Places to Work Awards
  • Work for a profitable, fast-growing market leader in the online reward and benefits space.

Please note we are unable to offer visa sponsorship and require people to be based in the UK or Ireland for this position.

Role Overview

With our recent acquisitions, the company has doubled in size and we are quickly working towards becoming the global market leader for employee experience. Scaling in a sustainable people-first way is critical to our growth plans.

As the Head of People Operations, you will be a key member of the People leadership team, responsible for owning our global People Ops strategy. Ensuring that our People/HR data, processes, systems, and tooling meet the needs of our fast-growing business. This will require working closely with senior stakeholders across the business, our IT team, and People team - constantly reviewing the needs of our business and employees, and identifying new ways to improve how we work (AI, automation, self-service, tooling).

As part of your role, you will be responsible for leading, growing, and managing our talented HR Admin and People Ops team.

People tech stack: HiBob, Lattice, Peakon, ResourceLink (Payroll), Teamtailor (ATS), Thrive (LMS).

Responsibilities

  • Owning the global HR tech strategy—from HRIS and payroll to benefits and analytics, you'll make sure everything is seamlessly connected and future-proofed.
  • Championing digital transformation—introducing AI-driven solutions, automation, and self-service tools to make HR faster, smarter, and more engaging.
  • Leading our HR Admin & Ops team—ensuring smooth operations, efficiency, and best-in-class service delivery.
  • Acting as the bridge between IT and HR—ensuring seamless integration of HR technology solutions while aligning IT infrastructure with HR needs.
  • Building a world-class employee experience—simplifying and streamlining processes, so our people can focus on what they do best.
  • Driving data-led decision-making—providing insights that shape our people strategy and ensuring data integrity across all platforms.
  • Working cross-functionally—partnering with HR, IT, and business leaders to ensure our systems align with our vision and values.
  • Strategic Leadership: Develop and implement a long-term people operations strategy that supports business objectives and enhances employee engagement, performance, and retention.
  • HR Infrastructure & Process Optimisation: Design and scale HR systems, policies, and processes to support a growing global workforce and ensure operational excellence.
  • Compensation & Benefits Management: Design and optimise competitive compensation structures and benefits programs to attract and retain the best talent.

What are we looking for?

  • Proven experience in People Ops. We are looking for someone with specific experience in People Ops, who has clear opinions on what "good" looks like, and is able to build out our People Ops function.
  • Prior experience working in a global, high growth B2B SaaS company.
  • Extensive experience in owning HR tech & systems (HRIS, payroll, benefits, rewards), ideally experience with HiBob.
  • Experience in leading HR digital transformation projects, driving an automation and self-service first approach.
  • Proven HR leadership experience, building and leading high-performance HR teams.
  • Proven track record of successfully building and scaling HR functions in a fast-paced, high-growth environment.
  • Proven experience in process improvement, someone who can optimise processes, reduce inefficiencies, and drive data-backed decisions that improve performance.
  • A passion for data, AI, and emerging HR technology trends.
  • A natural collaborator who can work with multiple stakeholders and influence at all levels.
  • Ability to thrive in an ambiguous, rapidly changing environment and proactively solve complex challenges.

Even if you don't meet all of the requirements for this role, we encourage you to apply We are looking for talented and passionate individuals who are eager to learn and grow, even if this role isn't quite right or we are unable to offer an interview, we may have something else well suited coming up soon

Our interview process

Benefex understands the need to have a fast and efficient process; the below will all be completed in the shortest time possible.

Initial call with the Talent team - 30 min

Online tests in numeracy and logical reasoning

Interview with the Head of People and 1-2 members of the people team - 60 min

Final interview with the Chief People Officer - 30-45 min

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are committed to creating a diverse and inclusive workplace where everyone feels welcome and respected. We believe that diversity and inclusion are essential to our success, and we are proud to be an equal opportunity employer.

We are a proud member of the Disability Confident employer scheme.

If you require any reasonable adjustments at any stage during the recruitment process, please let us know with your application.

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