Business Analyst
2 weeks ago
The Business Analyst role serves as an innovative and collaborative business partner between multiple business stakeholders and IT to define and identify processes and process improvement opportunities. This individual will ensure that business needs are being met in an effective and efficient manner and works closely with leadership to identify, recommend, develop, implement, and support cost-effective technology solutions. The individual must apply creative thinking, communication, analytical, and problem-solving skills to help maximize the benefit of our IT systems investments. This position will document stakeholder requirements, measure/monitor process efficiency, and develop and manage projects. They will coordinate implementation, testing, training, and communication efforts between IT and multiple business groups. This is a business-facing and technology-facing role, requiring excellent communication and organizational skills to create alignment amongst multiple sponsors. The Business Analyst will:
- Partner effectively with business stakeholders and subject matter experts in a collaborative manner, building constructive and effective relationships thus ensuring that business processes are understood, documented, and fit the needs of the organization.
- Collaborate with subject matter experts and Product teams in the planning, design, and development of new and/or existing IT solutions.
- Lead Discovery/Innovation Sessions to identify opportunities that delight customers and/or internal users and enhance operational effectiveness in a meaningful way.
- Map processes from current to future state, define business and tech requirements and scope, and proactively champion change to business stakeholders and development teams.
- Execute assigned projects in accordance with PMI standards enabling successful business outcomes.
- Produce high quality documentation for requirements, solution options, business cases, and recommendations on proposed solutions.
- Participate as a change agent to implement new strategic directions and technology decisions.
- Support Product teams in translating business requirements to detailed stories/tasks for development teams to deliver business functionality.
- Assist business stakeholders with testing of system changes and analyze data flows for process improvement opportunities.
- Partner with Product Owner on product vision, requirements definition, and capability mapping to ensure requirements align with business unit processes and needs.
- Excellent interpersonal, verbal and written communication skills and the ability to interact with a diverse group of team members, including executives, managers, IT professionals, and subject matter experts.
- Strong change management skills and the desire to make a difference.
- Ability to influence and gain the support of key stakeholders across the organization.
- Proven ability to facilitate requirement workshops / training sessions with large groups of business users and leadership.
- Ability and proven experience to translate stakeholder requirements into technical specifications that can be used for development, breaking down technical complexities so that they can be easily understood by business units and end users.
- Experience in process mapping, group facilitation, data gathering and analysis, and phases of project life cycle (requirements gathering, design, development, deployment, training, and measuring effectiveness.)
- Strong analytical, problem solving and project management skills.
- Strong ability to work effectively within time constraints, changing priorities,
- Ability to apply cost/benefit analysis in assessment and recommendation of new system solutions.
- Be self-directed, requiring minimal supervision while achieving consistent, timely delivery of objectives.
- Bachelor's degree and 5+ years of related work experience is preferred.
- CBAP certification is a plus.
- Experience leveraging cloud solutions to accelerate business value driven projects.
- Proficient in Microsoft Office Suite: Including Visio, Excel, Word, and PowerPoint.
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