OTC Manager

Description

Join our Mission to Lead the Future of Snacking. Make It Possible.

You will manage the customer collaboration agenda in Order to Cash for your market, together with your great team of 5 direct reports. You improve value and service to customers and increase supply chain efficiency while offering accountability and transparency into customer performance via a single point of contact.

How you will contribute

You will:

Drive effective cross-functional communication among stakeholders: sales, logistics operations, demand planning, product supply and external partners Achieve KPIs targets including customer service, invoice accuracy, overdues and deductions through effective implementation of processes Create a winning team that secures current and future plans by developing, coaching, delegating and leading a team that can drive the business agenda while giving them the opportunity to grow in the organization Focus on account or channel-specific initiatives in efficient replenishment and availability while driving the implementation of joint value creation initiatives identified through customer collaboration Deliver enhanced service by driving the implementation of customer supply chain improvement initiatives and building deep relationships with the customer

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

Experience in Supply function, ideally with knowledge of customer supply chain management Able to analyze data and derive insights into action with a focus on delivering to timelines and KPIs Cross-functional experience (sales, customer controlling, demand planning, and logistics and warehousing knowledge) SAP, information systems, process design, standard operating procedures Experience leading and developing a team or eager to learn and develop Great interpersonal, teamwork and communication skills Able to influence, negotiate and apply commercial acumen

Relocation Support Available?

No Relocation support available

Business Unit Summary

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply

IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER

Job Type

RegularCustomer Collaboration (CLD)Customer Service & Logistics

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