Service technician
2 months ago
Country:
SwedenLocation:
Strosatragrand 12,127 39 SkarholmenR
Befattning (titel)
Servicetekniker
Affärsområde/avdelning/enhet
Service / Stockholm
Placeringsort
Stockholm
Befattningen rapporterar till (titel)
Serviceledare Stockholm
Personalansvar (ja/nej)
Nej
Syfte med befattningen (översiktlig bild av varför finns befattningen finns)
Arbeta som servicetekniker inom Carrier AB.
Reparation och Underhåll av Carrier aggregat och övriga fabrikat.
Kundkontakt,
Förbereda och Inhandla erforderligt material inför reparationer
Merförsäljning på kundarbetsplats
Ansvarsområden/uppgifter
Utföra service och Underhåll på kundarbetsplats.
Förbereda och Inhandla material.
Självständigt kontakta kund och boka tid för service.
Dokumentera utförd åtgärd i SDF, maila rapport till kund.
Säkerställa aggregatförteckning överensstämmer SDF- Arbetsplats
Veckovis rapportera arbetade timmar
Analysera och utvärdera kundens behov för att hitta affärsmöjligheter
Sälja hela Carriers service produktprogram
Göra ekonomisk kalkyl och offerera av serviceavtal, modernisering och reparationer tillsammans med serviceledare
Ta fram och säkerställa korrekt underlag för fakturering
Daglig avrapportering till Serviceledare
Självständigt planera utlagda serviceorder
Aktivt ta del av Carrier utveckling av produkter och Inriktning
Aktivt medverka till att förbättra avdelningens processer och arbetssätt
Aktivt arbeta för en trivsam stämning inom avdelningen och företaget
Kompetenskrav för rollen: (utbildning, kunskaper, färdigheter och erfarenheter)
Gymnasieutbildning inom Kylteknik, VVS, Miljöteknik eller liknande. Ledarskapsegenskaper. Kylcertifikat klass 1, Heta arbeten, EHS, Någon form av affärsutbildning
Interna och externa kontaktytor
Kunder, Servicesäljare, Serviceledare, tekniker, servicekoordinator, NE säljare, leverantörer
Befogenheter för rollen
Befogenheter i enlighet med gällande attestmatris samt företagets policys, bestämmelser, rutiner, instruktioner och riktlinjer.
Gemensamt
Följa Carrier etiska regler
Följa EHS policy, regler och instruktioner vilket inkluderar företagets krav, Cardinal Rules samt nationell lagstiftning
Resurser (vilken roll/funktion kan fungera som ersättare)
Särskilda krav på rollen (Obekväm arbetstid, tillgänglighet, resor etc)
Beredskap kan förekomma
Förväntat resultat/mål
Arbeta för att uppsatta mål (KPI) infrias på både individnivå och verksamhetsnivå.
Mål och uppföljning skall i samband med nytt kalenderår fastställas i samråd mellan chef och anställd. Löpande (minst halvårsvis) skall utfall ställas mot mål i ett utvecklingssamtal.
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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