Fraud Analyst

2 months ago

Stockholm, Sweden Trustly Full time
Trustly is leading the human-centric payments revolution. To us, this means passionately building the most convenient, intelligent and responsible way of paying for things online. Whether it’s for shopping, paying subscriptions, funding trading accounts, booking airfare, playing online games and much more – we’re all about a better way to pay. At our core, we are a tech company with industry-leading tech capabilities. But, it’s the ingenuity of our people that makes us leaders in our field. Thus, our appetite for innovation will never be anything less than fierce. Trustly is steadily growing as it connects thousands of businesses with hundreds of millions of people. And with a strong presence across Europe and the Americas, we are leading the human-centric payment revolution as a truly global team. About team Fraud This role is within our Payment Service Operations Function, a part of Trustly’s Operations unit with approximately one hundred employees across Europe . This team is responsible for Trustly’s fraud prevention work and to make sure we protect us as a company and our customers. About the role The Fraud space is evolving and growing at Trustly. Our Payment Service Operations Function ensures Trustly’s products and processes deliver robust fraud mitigation while preserving a great customer experience and supporting Trustly’s growth.We are looking for an experienced Fraud Analyst who enjoys pattern detection and problem solving. The ability to navigate large datasets and draw out emerging fraud attacks and patterns. An analyst who wants to help shape our future fraud strategy using the latest approaches to fraud detection, prevention and investigation. An individual who can effectively collaborate and communicate with internal and external stakeholders.

What you’ll do

Work in a collaborative and cross-functional way to proactively detect, quantify and make data driven decisions to reduce our exposure to fraud   Champion the use of data to optimise the way we combat fraud in the business and bring new ideas on the analytics that can add value Identify opportunities for improvement of the current methods through data- analysis, testing and tracking Communicate findings to the business in a structured, data-driven manner - translating complex analytics into actionable insights that drive informed decision-making An ability to see the bigger picture: a problem solving approach understanding the underlying business questions, using a variety of data sources and information

Who you are

Significant experience in fraud and ideally fraud analytics Ability to effectively interpret data and identify patterns and trends using analytical and problem solving skills  Strong technical skills with SQL and able to handle complex data structures from multiple sources  Experience with fraud detection tools and improving/optimising the coverage Excited about working in a dynamic and fast-changing environment with the ability to adapt to the business challenges in front of you  Strong stakeholder management to be able to communicate clearly with other parts of the business, explain fraud and our processes and also manage expectations  Experience reviewing, documenting and optimising business processes, isn’t a must have but would be advantageous. Passion for learning, able to quickly adopt new business concepts and technologies  Independent, curious, and likes to take initiative Are you someone who voices new ideas and acts on them? Do you value great communication with all stakeholders? We are looking to strengthen the team with dedicated, highly motivated people who thrive in working with different areas across the organisation. If you feel that your skill set and personality compliments the criteria above, please apply now.

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