Enterprise Product Owner

C.H. Robinson is seeking a dynamic Product Owner to lead the strategic direction and success of our Global Forwarding Customer Digital products (Navisphere.com, API, EDI).

In this role, you will shape the product's vision and strategy, turning it into actionable plans that enhance the customer experience. You will work closely with global cross-functional teams, prioritize features, and collaborate with engineers to deliver impactful solutions. As the voice of the customer, you will ensure product features align with real-world needs and contribute to business growth.

This is your chance to utilize your global forwarding or/and logistics domain expertise to develop and enhance our product further.

If you're ready to influence the future of logistics and thrive in a collaborative, fast-paced environment, we want to hear from you

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consists of, but are not limited to, the following: 

• Develop your product’s vision and strategy and apply to every day decision making.  

• Keep team leaders and business partners informed on deliverables; identify, mitigate, and escalate risks that could impact project or feature deadlines. 

• Translate product strategy into user stories for engineering teams

• Maintain and prioritize a backlog of refined user stories for development

• Collaborate with and support developers during their design and development efforts to provide support for their analysis of the story. 

• Create/review test plans, test cases and assist with functional testing, as needed. 

• Validate that product feature deliveries meet requirements. 

• Lead and participate in daily Stand-Up meetings, Sprint Demonstrations, Retrospectives, and Sprint Planning. 

• Develop deep domain expertise in the supply chain industry and apply that understanding to deliver user story specifications. 

• Respond to support incidents, including diagnosing the issue and working with your team and others to determine a potential fix and priority. 

• Work with the team to estimate project work and help drive projects to successful completion. 

QUALIFICATIONS

Required: 

• Over 2 years of logistics/supply chain experience, preferably in the global forwarding domain

• Proven ability and willingness to quickly learn new applications 

• Understanding of technical strategy and product development vision

• Demonstrated critical thinking, negotiation, facilitation, consulting, problem solving, decision-making, strategic and analytical skills 

• Strong facilitator; adept at running meetings with end users, soliciting, and managing business requirements, and balancing priorities 

• Knowledge of transportation management systems 

• Excellent written and verbal communication skills 

• Fluent English

Preferred: 

• Experience in product management or technology business analysis

• Product discovery expertise 

• Agile process experience for iterative development  

WHAT WE OFFER:

• Real opportunities to grow your talent in a fast-moving, global organization

• A fun, open, and inclusive workplace that encourages innovative thinking

• Possibility to develop your language skills in our multilingual offices

• Opportunities for professional growth with access to training platforms like Percipio and GoFluent

• Comprehensive benefits: competitive salary and performance-based bonuses, Employee Assistance Program (EAP), Employee Stock Purchase Plan (ESPP) after one year of employment.

• Flexible work arrangements to support a healthy work-life balance

Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit