Summer Position

Summer Position - Consumer Service Agent

Thule Sweden AB, Malmö

Do you share our passion for an active lifestyle? Are you a team player with excellent social skills and technical understanding who thrives in an international environment with a high degree of variety on a daily basis? Then you should apply for this job

Here is an opportunity to work with a great team of people in a company with great products that inspire to live an active life. The Consumer Service Department plays a very important role in the interaction with the people that use our products. It rests upon the team to be the link between Thule and the users to secure that they get support on requests and information about products and purchases. Supply existing and potential consumers with relevant product data, questions regarding our e-com and issues with the products.

We are looking for one German-speaking Consumer Service Agent that can help us during our busy summer season. If you are a service minded, positive and curious person with a strong personal drive, calm, structured and with excellent communication skills, someone that is taking pride in passing on clear and consistent information to a broad audience - then this is an exciting opportunity for you.

We trust you have a high working capacity and ability to perform under stress with proficient language skills in following language combinations; German/English. We prefer you to have an education within Business Administration or Marketing or other relevant working experience hopefully using ERP and ticketing systems as well as a proficiency in Microsoft Office 365. An advantage is also if you have previous experience from service in companies with consumer goods.

We believe in strong team work both within your own team but also across teams. We strive to be an open and curious organization, sharing our knowledge and inspiring one another. Within Thule Group you will find people who have a passion for the products we make and the outdoor company we are. We share the same values and we like to have fun. All of our employees have a joint responsibility to maintain that spirit and contribute to it.

We are searching for one person and the position is placed in Malmö, Sweden. The contract type is part-time during April-May and full-time during June-August. If you believe you would enjoy working in such an environment and feel that the professional tasks will be challenging, please submit your application no later than 28th April 2024.