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Fulfilment Operations Team Leader, IKEA Malmö

4 months ago


Malmö, Sweden Ikea Full time

Job ID:

Date posted: 30/05/



We are currently looking for Team Leaders for our Fulfilment department at IKEA Malmö. In Fulfilment, we work to secure the inflow and outflow of our products in our store from delivery to the sales floor to the point when our products leave our store.

Customer fulfilment is the department that connects supply to a retail market. It's about meeting customer expectations by having IKEA products and services available when and where customers want them. It's the key to make IKEA grow by ensuring optimal accessibility, availability and efficient customer fulfilment - always at a low cost.

Who you are

We are seeking a person who has the ambition to take the next step in their leadership journey and is interested in taking on greater responsibilities within our goods inflow and outflow. To thrive in this role, you should be structured, customer-focused, and committed to the idea that we take care of the people, and they, in turn, take care of our business and customers.

Furthermore, you are:

Someone who is passionate about leading and developing people. You inspire and engage others, leading by example.
Someone with a keen interest in home furnishings, peoples lives at home, and our product range at IKEA.
Someone who enjoys working in a fast paced, ever-changing environment.
Someone who is inspired by IKEAs vision to create a better everyday life for the many people and lives by our values.

Our Fulfilment Operations Team Leaders are responsible for the daily operations related to the inflow and outflow of our products in the store. Working together with our Fulfilment Operations Manager, you contribute to achieving the departments goals. You actively participate in operations while leading your team to ensure optimal flow of goods.

Additionally, you will have personnel responsibility for approximately 15 co-workers, conducting performance appraisal, and planning their future development and succession at IKEA.

Fulfilment operations run from 05:00 to 23:00, and you will collaborate with your team during these hours (both evening and day shifts) based on your role, schedule, and operational needs. It is also essential that you can commute to and from work smoothly during these times.

Questions or Support? Lets Connect

The position is a full-time temporary role (38.25 hours/week). The start date is September 1st or as agreed upon. The application deadline is June 9th.

If you have questions about the recruitment process, contact Markus Meltzer at .

For inquiries about the position, reach out to Thomas Håkansson at .

Welcome to submit your application