Danish Customer Support for Travels in Helsingborg
Found in: beBee S SE - 4 weeks ago
Vores klient leder efter personer med erfaring inden for kundeservice, der er flydende på dansk, til at deltage i deres team af rejsekonsulenter i Helsingborg
Om vores klient:
Virksomheden er en global førende virksomhed med over 240.000 medarbejdere, der arbejder i 40+ lande over hele verden. Deres kunder og klienter er kendte brands globalt, og deres succes skyldes deres medarbejdere, der interagerer med kunderne hvert år. Virksomheden investerer i positive og motiverede mennesker i deres team, der er ivrige efter at lære af forretningen, udvikle deres karriere og avancere inden for virksomheden.
Opgaver:
- Håndtere indgående opkald fra private kunder i Danmark.
- Aktivt lytte og besvare spørgsmål baseret på kundens behov samt give rådgivning og upsell vores kampagner og aktiviteter.
- Skabe et stærkt kundeforhold ved at levere effektive løsninger baseret på bæredygtighed og rentabilitet.
- Være ekspert i planlægning, produktion og maksimering af salgsmuligheder på hvert opkald.
- Give korrekte oplysninger om priser, produkter og booking af bagage og rejsemål. Dokumentere alle processer korrekt i vores klients computersystem.
Dit profil:
- Taler flydende dansk på C1-niveau.
- Har en studentereksamen eller tilsvarende.
- Du er ekspert i at lytte og kommunikere via telefon og e-mail.
- Gode computerfærdigheder såsom at navigere og registrere inden for computersystemer.
- Dygtig til at multitaske samt evnen til at være fleksibel og hurtigt tilpasse sig ændringer.
- Modstandsdygtig over for stress og i stand til at afvæbne opvarmede situationer med utilfredse kunder og levere konstruktive løsninger.
- Evne til at arbejde som et teammedlem såvel som uafhængigt. Kan skifte skift ved behov og være punktlig
Fordele:
- Betalt træning til nye ansættelser
- Chancen for at være involveret lige fra starten med et helt nyt fantastisk team
- Tilbyder 25 dages årlig betalt ferie, wellness og andre enestående medarbejderfordele, inklusive et pensionsordningssystem.
- Tæt på centralstationen i Helsingborg.
- Internationale forbindelser, der giver mulighed for at deltage i kampagner for at arbejde i udlandet inden for Concentrix.
- Stor kulturel udbredelse inden for et åbent og farverigt arbejdsmiljø Frokostrestaurant i bygningen.
- Deltag i vores aktiviteter såsom grillfester og sjove interne konkurrencer med præmier.
Er du interesseret? Send din ansøgning i dag
Om Nordic Jobs Worldwide
Nordic Jobs Worldwide er en professionel nordisk rekrutteringsvirksomhed, der fokuserer på at forbinde kandidater fra Sverige, Finland, Norge og Danmark med virksomheder fra hele verden.
Nordic Jobs Worldwide er det største sprogbaserede rekrutteringsbureau i Norden med kontorer i Oslo, Tallinn, Malaga, Malta og Lissabon. Vi matcher de mest spændende jobs med nordiske talenter verden over. Vi har hjulpet over 3000 mennesker med at finde deres drømmejob med vores 300+ partnere i over 30 lande.
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