Danish Customer Support for Travels in Helsingborg

Found in: beBee S SE - 4 weeks ago


Helsingborg, Sweden Nordic Jobs Full time

Vores klient leder efter personer med erfaring inden for kundeservice, der er flydende på dansk, til at deltage i deres team af rejsekonsulenter i Helsingborg


Om vores klient:
Virksomheden er en global førende virksomhed med over 240.000 medarbejdere, der arbejder i 40+ lande over hele verden. Deres kunder og klienter er kendte brands globalt, og deres succes skyldes deres medarbejdere, der interagerer med kunderne hvert år. Virksomheden investerer i positive og motiverede mennesker i deres team, der er ivrige efter at lære af forretningen, udvikle deres karriere og avancere inden for virksomheden.


Opgaver:

  • HÃ¥ndtere indgÃ¥ende opkald fra private kunder i Danmark.
  • Aktivt lytte og besvare spørgsmÃ¥l baseret pÃ¥ kundens behov samt give rÃ¥dgivning og upsell vores kampagner og aktiviteter.
  • Skabe et stærkt kundeforhold ved at levere effektive løsninger baseret pÃ¥ bæredygtighed og rentabilitet.
  • Være ekspert i planlægning, produktion og maksimering af salgsmuligheder pÃ¥ hvert opkald.
  • Give korrekte oplysninger om priser, produkter og booking af bagage og rejsemÃ¥l. Dokumentere alle processer korrekt i vores klients computersystem.

Dit profil:

  • Taler flydende dansk pÃ¥ C1-niveau.
  • Har en studentereksamen eller tilsvarende.
  • Du er ekspert i at lytte og kommunikere via telefon og e-mail.
  • Gode computerfærdigheder sÃ¥som at navigere og registrere inden for computersystemer.
  • Dygtig til at multitaske samt evnen til at være fleksibel og hurtigt tilpasse sig ændringer.
  • Modstandsdygtig over for stress og i stand til at afvæbne opvarmede situationer med utilfredse kunder og levere konstruktive løsninger.
  • Evne til at arbejde som et teammedlem sÃ¥vel som uafhængigt. Kan skifte skift ved behov og være punktlig


Fordele:

  • Betalt træning til nye ansættelser
  • Chancen for at være involveret lige fra starten med et helt nyt fantastisk team
  • Tilbyder 25 dages Ã¥rlig betalt ferie, wellness og andre enestÃ¥ende medarbejderfordele, inklusive et pensionsordningssystem.
  • Tæt pÃ¥ centralstationen i Helsingborg.
  • Internationale forbindelser, der giver mulighed for at deltage i kampagner for at arbejde i udlandet inden for Concentrix.
  • Stor kulturel udbredelse inden for et Ã¥bent og farverigt arbejdsmiljø Frokostrestaurant i bygningen.
  • Deltag i vores aktiviteter sÃ¥som grillfester og sjove interne konkurrencer med præmier.


Er du interesseret? Send din ansøgning i dag

 

Om Nordic Jobs Worldwide

Nordic Jobs Worldwide er en professionel nordisk rekrutteringsvirksomhed, der fokuserer på at forbinde kandidater fra Sverige, Finland, Norge og Danmark med virksomheder fra hele verden.

Nordic Jobs Worldwide er det største sprogbaserede rekrutteringsbureau i Norden med kontorer i Oslo, Tallinn, Malaga, Malta og Lissabon. Vi matcher de mest spændende jobs med nordiske talenter verden over. Vi har hjulpet over 3000 mennesker med at finde deres drømmejob med vores 300+ partnere i over 30 lande.


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